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Frequently Asked Questions

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No. Our Receptionist software is billed by the amount of messages are taken using it. This allows a different amount of Users to be on the software at the same time.

Yes! You can forward your current number to us at any moment you need it.

Absolutely! We can provide you with a toll-free number or a local number.

We can transfer calls to your cell phone, home phone, and office phone. You can even provide us with multiple numbers so that we can reach you and your team in a variety of ways

Our refund policy indicates that a Client must send a written cancellation notification to Virtuana before the 21st day (or before 1,000th minute of Service if earlier) following the Initiation Date. A Client may only exercise a Money Back Guarantee one time. Refunds will be credited to Client’s original form of payment and will be Processed within three (3) to five (5) business days.

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