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No. Our Receptionist software is billed by the amount of messages are taken using it. This allows a different amount of Users to be on the software at the same time.

We can use your Business phone number to take your calls more eficiently, but we can provide you a diferrent phone number such as a new local number or a Toll Free number.

Our refund policy indicates that a Client must send a written cancellation notification to Virtuana before the 21st day (or before 1,000th minute of Service if earlier) following the Initiation Date. A Client may only exercise a Money Back Guarantee one time. Refunds will be credited to Client’s original form of payment and will be Processed within three (3) to five (5) business days.

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