Recepcionist ready to help you

Customized, live, receptionist coverage for your business, the way you want it.

Packages for all startup sizes

Add a professional voice and personal touch when your customer calls. Smart, friendly, and available when you need them to be – our receptionists represent your company, your way. 
  • Never miss a call again
  • Professional voice & personal touch
  • Plans to match your needs
  • Free local or toll free number
  • Live call answering
  • Call forwarding and screening
  • Advanced call routing & conferencing
  • Unlimited long distance calling
  • Online faxing
  • Auto receptionist

Just some of the many features

Live call answering

Live virtual receptionist services help take care of your customers when you need it most—at the first point of contact.

Notifications?

You can customize your notifications. Once a call is received you can receive notifications via SMS, Facebook messenger, whatsapp and via Virtuana's app.

Call forwarding and screening

With Virtuana's call screening and call forwarding service, each one of your telephone calls is screened and routed by a friendly live virtual receptionist. The call can then be forwarded to any employee in the company or to any phone number of your choice, business or personal.

Voicemail management

With this included feature of our professional business voicemail service, you are able to get your voicemails as digital files in your email or via Virtuana's site.

Appointment Scheduling

Virtuana live receptionists are proficient in many widely-used calendars like Google Calendar and Outlook, and are here to schedule all your appointments in real-time using a virtual appointment scheduling system.

Outbound calling

We can expertly handle all outbound calling duties, such as lead generation calls, outbound appointment scheduling, follow-up calls, surveys and market research, subscription renewals and sales, and third-party verification services. All outbound calling is carried out by a professional virtual personal assistant who is trained on the specifics of your business.

Order processing

We can also be trained to take orders from callers using any platform you use to run your business. We can log into your platform and assist your customers. For example, with e-commerce we can help to gather payment information from customers and submit shipment and billing address information, along with directly processing returns or looking up invoices within your specific commerce solution.

Bilingual receptionists

Communication is the basis of all relationships. And businesses thrive on relationships. Virtuana bilingual receptionists provide a friendly voice on the other end of the phone that can accommodate customers who prefer to communicate in Spanish, English or French.

Is Virtuana right for your business?

Contact us today to schedule a call with one of our representatives to find out more about our products.